Sample of All FAQs (Helpie FAQ)
Helpie FAQ
- Why does exported CSV data have gaps in it?PreciCon Doesn’t export data after Interpolation or Resampling; the data is recorded and timestamped as received from the CAN bus. The gaps will be due to the difference in the transmission rate of various CAN messages.
- Why is PreciCon not opening after installation?Make sure that Visual C++ Redistributable x64 is installed.
- Why my adapter is not getting Detected?Make sure that the CAN-FD to USB adapter Driver is installed on your computer; refer adapter Support page for instructions.
- CAN we monitor live data?Yes, options for Live trace are available.
- Is it possible to have 4 channels CAN FD?Yes, there are separate products supporting that function.
- What are the main features available with PreciCon?CAN live view, filter, trigger, sleep modes, DBC option.
- Why is CAN-FD to USB adapter not getting interfaced with the PreciCon?Please ensure that you have installed the driver. If not, you can contact Precisol Automation for the same.
- Frequently Asked Questions
- What are the supported data formats?CSV, MF4, MAT, ASC, blf
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